Privacy Policy

1. Introduction

Malhotra Mother & Child Hospital (“we,” “our,” or “us”) is committed to safeguarding the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, date of birth, address, contact number, email address.
  • Health Information: Medical history, diagnosis, treatment details, prescriptions, test results.
  • Payment and Billing Information: Credit/debit card details, insurance information, billing address.
  • Technical Information: IP address, browser type, device information, operating system, access times.
  • Communication Records: Emails, phone calls, appointment requests, feedback.

3. How We Use Your Information

Your information is used to:

  • Provide medical treatment and healthcare services.
  • Schedule and confirm appointments.
  • Maintain accurate medical records.
  • Process payments and insurance claims.
  • Communicate with you regarding your health and treatment plans.
  • Enhance our services and improve patient experience.
  • Comply with legal and regulatory requirements.

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share your information with:

  • Healthcare providers involved in your care.
  • Insurance companies for billing purposes.
  • Third-party service providers assisting in service delivery (e.g., billing services, IT support).
  • Regulatory authorities as required by law.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data.
  • Secure access controls and authentication protocols.
  • Regular security audits and assessments.
  • Staff training on data protection and privacy practices.

6. Your Rights

You have the right to:

  • Access your personal and health information.
  • Request corrections to your information.
  • Withdraw consent for the use of your information, subject to legal limitations.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings; however, this may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Malhotra Mother & Child Hospital
Address : Pruthi Chowk, 656-R, Model Town, Panipat, Haryana 132103
Phone: 99960 07312
Email: p6malhotra@gmail.com